Frequently Asked Questions
What’s it like to work with me?
Once we’ve discussed your initial requirements and determined we’re a good fit, I’ll send an agreement for you to read and sign. You’ll then receive an invoice via Paypal and services can commence as soon as payment is made.
What is your availability like?
I check my emails every single day and will reply to you within 24 hours with either an answer to your question or more information about when your task enquiry will be completed. I have team members located around the world so we can service all time zones.
Will my information be secure?
Confidentiality will be maintained at every stage of our working relationship. Everyone on my team has signed a non-disclosure agreement and I’ll make sure your private information is kept secure.
I’m interested in a service that isn’t included in your packages. Can you help me?
Yes, absolutely! Send me an email and we can discuss your needs. With years of publishing experience and eight years in business, I can help you navigate whatever you need.
Where are you based?
I’m located in Australia but have resources and team members located around the world, so we’re able to service all time zones.
Do you work with the US
Absolutely. In fact, the majority of my clients are living in the US.
Can I start yesterday?
I’m just as excited to start your project as you are! Once we have all your service details, we can start right away.